Outstanding customer service! Despite my mistake of sending a gift to the wrong postal address, they promptly stepped in to resolve the issue. They managed to halt the original order, which had already seen two delivery attempts, and arranged for a new shipment to the correct address. Even though the errors were entirely mine, they were incredibly accommodating. I will definitely be a repeat customer.
The ordering process was incredibly smooth, and I was really impressed with the packaging. Both the bottle and the box were beautifully presented.
This was an amazing experience from start to finish. Consider me a fan!
Just got my latest order - the best yet. Everything was wrapped correctly, the box was in perfect shape and each bottle was wrapped with saran wrap so they could not leak. On time and perfect
You all are good!
It was easy to search for what I wanted and set up the shipping. Hopefully, it will arrive in good shape.
Fantastic shop with excellent service.
I ordered online and experienced fast delivery. The bottle was packed with exceptional care, ensuring it couldn't move within the box, and the neck was wrapped in paraffin tape. They even included a friendly personal note and a pen. Perfect service!
The order was processed quickly, and the whisky arrived in flawless condition. The price-to-quality ratio was quite good.
They have been absolutely fantastic. The process of selling bottles was incredibly easy and seamless. They were very professional and efficient, always responding promptly to emails. I can't fault their service at all.
I had a good experience ordering from them. The process was smooth without any issues, and the package arrived quickly within the specified times. I appreciated receiving an email from the courier with the delivery time the day before. The packaging was very well done as well.
The customer service was outstanding. They resolved an addressing issue quickly, efficiently, and courteously. I'm very pleased with this seller and will definitely make them my first choice in the future.
I would rate customer service 9.9 out of 10. it was excellent in resolving a confusion over my online order. I'm not one to usually leave reviews, but their service truly stood out as outstanding. You can buy with confidence from them.
What an awesome place! The atmosphere was cool and calm, with a great selection of rare liquors and excellent service. The staff was courteous and helpful, and the prices were reasonable. I would highly recommend them.
Excellent service. Order correctly filled. Will use them again. Ordered a mixed case of rare whiskey. Shipment came in so fast it arrived earlier than the date requested for delivery, so the only problem was that no one over 21 was home on Friday to sign for the shipment, but I eagerly awaited the delivery on Monday. Order was correctly completed. Will use them again